Contact Us

The fastest way to reach us is WhatsApp. Real people answer, in Arabic or English.

WhatsApp customer support

Chat with us on WhatsApp
Questions about a product, your order, ingredients or your routine are all welcome.

Visit us in person

Hexera is the online face of Omran Pharmacies, with six branches across Greater Cairo: Main Branch, Sixth District (الحي السادس), Dar Misr (دار مصر), Ninth District (الحي التاسع), Fifth District (الحي الخامس) and Fifth Settlement (التجمع الخامس). Our pharmacists are happy to help you in store.

Need pharmacist advice?

Our team includes practising pharmacists. If you have questions about ingredients, routines or skin concerns, send us a WhatsApp message and we will respond personally.